Shipping policy
Last updated: May 21, 2025
Processing Times
All orders are processed within 2–3 business days. We do not ship on weekends or holidays. You will receive a confirmation email and tracking number once your order has shipped.
U.S. Shipping
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Flat rate: $7.49
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Free shipping on orders $75+
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Estimated delivery: 3–7 business days after shipment
International Shipping
We currently ship to over 25 countries including Canada, UK, Europe, Australia, and more.
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Rates are calculated at checkout using discounted carrier rates (USPS or DHL)
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Estimated delivery: 7–21 business days
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Some delays may occur due to customs or local carrier conditions
Note: Customers are responsible for any import taxes, customs duties, or fees imposed by your country.
Handling Fee
A small handling fee may be included in shipping to cover secure packaging and preparation. All orders are hand-packed with care and integrity.
Tracking Your Order
Once your order is fulfilled, a tracking number will be sent via email and/or SMS (if subscribed). Please allow 24–48 hours for tracking to update.
Shipping Delays
We are not responsible for delays due to weather, customs, or carrier issues. If your order hasn’t arrived within the estimated window, contact us and we’ll investigate.
Wrong Address Disclaimer
Please ensure your address is entered correctly. We are not responsible for non-delivery due to address errors. If the package is returned, you may be responsible for reshipping costs.
Contact
If you have any questions about your order or shipping, contact us at:
info@underthecanopyofheaven.com
https://underthecanopyofheaven.com